Suppose you’ve been working on landing a high-value B2B client for months, writing a proposal that you believe is tailored to their needs. It explains your solution based on the technological features, comes with compelling references, and responds to their challenges. Yet, when the client responds with a simple “thanks, we’ll be in touch,” you’re left wondering:...
We live in an age where personalization is key to our experiences, from music and web series to the products and services we use, all tailored to us based on data collected by websites and apps. This capability helps us better understand our needs and improve our overall quality of life.
Similarly, in the healthcare sector, technologies like artificial intelligence (AI), natural language...
Dev, can you start by sharing the journey that led you to establish QueryPal and what inspired you to focus on transforming customer support through AI-powered ticket automation?
The journey to QueryPal began with my experiences at Google and PayPal, where I saw firsthand the challenges of scaling customer support. I realized that while AI was transforming many industries, customer support...
Greetings Robert, Could you please share with us your professional journey and how you came to your current role as Chief Innovator of Monjur?
Thank you for having me. My professional journey has been a combination of law and technology. I started my career as an intellectual property attorney, primarily dealing with software licensing and IT transactions and disputes. During this time,...
In recent years, artificial intelligence (AI) in the pharmaceutical industry has gained significant traction, especially in the drug discovery field, as this technology can identify and develop new medications, helping AI researchers and pharmaceutical scientists eliminate the traditional and labor-intensive techniques of trial-and-error experimentation and high-throughput screening.
The...
The rapid advancement of artificial intelligence (AI) is revolutionising our lives and work, making processes more efficient. Technologies like large-scale machine learning and natural language processing models, such as ChatGPT, are pushing the boundaries of what was once confined to the realm of science fiction. However, a significant challenge remains in bridging the gap between technical...
Artificial intelligence (AI) has long been positioned (by its creators) as a force for good. A labour-saving, cost-reducing tool that has the potential to improve accuracy and efficiency in all manner of fields. It’s already been used across sectors – from finance to healthcare – and it’s changing the way we work. But the time has come to ask, ‘at what...
The rise of artificial intelligence (AI) has transformed many sectors across the business landscape, reshaping how organizations operate. However, the convenience of AI introduces environmental challenges, such as increased energy consumption and hardware waste. These unintended consequences call for thoughtful strategies from chief information officers (CIOs), who must balance technological...
Chatbots, powered by artificial intelligence (AI), are fundamentally changing how businesses operate and enhancing productivity and efficiency. Chatbots are computer programs designed to simulate conversation with human users via text or voice. From simple FAQ bots to complex virtual agents, chatbots are automating business processes and transforming how companies interact with customers and...
As we have stepped into the realm of 2024, the artificial intelligence and data landscape is growing up for further transformation, which will drive technological advancements and marketing trends and understand enterprises’ needs. The introduction of ChatGPT in 2022 has produced different types of primary and secondary effects on semantic technology, which is helping IT organizations...
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