Integration, Not Installation: Connecting Flow Data to Your CRM

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2025-11-26 19:20:53 -

For years, many service organizations treated their queue management system as a standalone solution—a digital replacement for a paper ticket dispenser. The installation was seen as a purely logistical upgrade: manage the line, notify the customer. While this offered basic efficiency, it failed to unlock the true strategic power of flow technology. This failure stems from a fundamental...

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