Turning Wait Time into Opportunity with Telephone On Hold Messaging

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2025-08-13 08:35:58 -

When customers call your business, they expect efficiency, professionalism, and a smooth experience. Yet, hold times are inevitable. That’s why telephone on hold messaging has become an essential tool for transforming wait time into an opportunity to inform, engage, and sell. The Problem with Silence and Generic Music Dead air makes callers wonder if the line has been disconnected....

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