I had a fantastic experience at the EL AL Airlines Bucharest Office. The staff was knowledgeable and courteous, making my ticket modification process effortless. They explained my options clearly and helped me choose the best flight schedule based on my needs. The office itself was clean and well-maintained, creating a welcoming atmosphere. I also appreciated their efficiency; I didn't have to wait long for assistance. They promptly handled my request, ensuring a smooth experience. Additionally, they provided clear information about baggage policies and travel regulations, which was extremely helpful. It’s refreshing to encounter such professionalism and dedication to customer service. Whether you’re booking a new flight or making changes to an existing reservation, this office is an excellent resource. I highly recommend them for their reliability and excellent service.