The MENA Online Food Delivery Market was valued at USD 9,825.14 million in the year 2022 and is expected to grow at a strong CAGR of around 20.5% during the forecast period. In the dynamic landscape of MENA, one sector has experienced remarkable growth and transformation: online food delivery. As urbanization surges and digital connectivity becomes ubiquitous, the MENA region has witnessed a burgeoning demand for convenient dining options delivered right to doorsteps.

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Online Food Delivery Demand in MENA:

The MENA region, characterized by its vibrant culture and diverse culinary heritage, has embraced online food delivery with fervor. Rapid urbanization, coupled with the proliferation of smartphones and internet connectivity, has reshaped consumer habits, prompting a shift towards convenience-driven dining experiences. The demand for online food delivery services in MENA is propelled by several factors, including the region's youthful population demographic, hectic lifestyles, and a growing preference for hassle-free meal solutions. Moreover, cultural norms and social gatherings play a significant role, with families and friends increasingly opting for the convenience of ordering in rather than dining out.

Applications:

A myriad of online food delivery applications has emerged to cater to the diverse tastes and preferences of MENA consumers. From global giants to local startups, these platforms offer a wide array of cuisines and dining options at the touch of a button. Leading the pack is Delivery Hero's Talabat, a household name synonymous with online food delivery across the MENA region. With its user-friendly interface and extensive restaurant network, Talabat has become an integral part of the culinary landscape, serving millions of customers daily. Additionally, regional players such as Zomato, Careem NOW, and HungerStation have carved out their niches, catering to specific markets and culinary preferences.

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Cost:

While convenience remains paramount, cost considerations also influence MENA consumers' choice of online food delivery services. The pricing dynamics vary across platforms, with factors such as delivery fees, promotional offers, and restaurant partnerships influencing the overall cost. Despite the perception of online food delivery being more expensive than traditional dining, competitive pricing strategies and loyalty programs have made it increasingly affordable. Moreover, the convenience and time-saving benefits outweigh the marginal cost difference for many consumers, making online food delivery a preferred choice for everyday dining occasions.

Recent Developments/Awareness Programs: - Several key players and governments are rapidly adopting strategic alliances, such as partnerships, or awareness programs for the treatment: -

·       In 2023, Jahez-Kuwait launched a monthly subscription service called "Jahez Prime" that offers free unlimited deliveries from select restaurants for a monthly subscription fee of only KD1. The service is available through the Jahez-Kuwait App and provides access to a list of Prime restaurants that offer free delivery for 30 days.

·       In 2022, Talabat Mart, an online company that promises 20-minute deliveries, has expanded its services in Kuwait.

·       In 2022, the Saudi food delivery platform Jahez signed an agreement to acquire Chefz, one of its major rivals in the region to strengthen its position in the fast-growing online food delivery market in Saudi Arabia.

·       In 2022, Taker, a Saudi Arabia-based food tech acquired Brisk Delivery to expand its TakerGo platform, which provides a delivery solution that connects restaurants to major Saudi delivery service providers.

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Conclusion

The MENA online food delivery market stands at the intersection of technology, culture, and consumer behavior, offering a glimpse into the future of dining experiences. As urbanization accelerates and digital adoption continues to soar, the demand for convenient, on-demand food delivery services is poised for sustained growth. From traditional favorites to international cuisines, online food delivery platforms cater to the diverse tastes and preferences of MENA consumers, reshaping the culinary landscape one order at a time. As the market evolves, innovations in delivery logistics, customer experience, and sustainability will further drive its expansion, cementing online food delivery as an integral part of modern-day dining in the MENA region.

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