According to the Market Statsville Group (MSG), the global business headsets market size is expected to grow from USD 877.69 million in 2022 to USD 2793.80 million by 2033, at a CAGR of 11.10% from 2023 to 2033. Vendors of microphones are benefiting from the expanding use of audio and video conferencing among teams in organizations. As a result of the extended lockdown following COVID-19, these critical components will be necessary to maintain business continuity. Due to the increasing number of meeting rooms per location and the increasing use of remote conferencing, buyers are demanding better sound quality. Moreover, Due to the changing economic landscape and more government participation, contact centers and business process outsourcing have experienced rapid expansion in recent years and this has boosted the market growth over the forecasting period in all over the world.

Definition of the Global Business Headsets Market

One of the finest methods for telecommuters to stay productive is with business headphones. These provide for little interruption so that employees can hear and converse effectively. A microphone and headphones are included in a business headset. Using a business headset eliminates the need to use an earpiece or a microphone while speaking.  Other frequent uses for headsets include video chat or gaming on a computer. The business headsets' innovative design combines a cutting-edge neck microphone with HiFi grade noise-canceling in-ear speakers to assist provide the quality needed to hear clearly. The speaker delivers 26 dB of noise reduction while the microphone captures the user's speech straight from the skin of the neck, which is shielded from any outside noise.

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Global Business Headsets Market Dynamics

Drivers: Growing usage business headset in both telecom companies and militaries  

Since last few years, headset play a crucial role in a busy contact centre. A call centre scenario will often have many people in the same area simultaneously engaged in calls. Headsets for this environment are often simple, lightweight, wired/wireless headsets with noise cancelling. The implication of Noise cancellation reduces the distraction of background noise for both operator and customer, allows worker to focus on the call and the customer to hear the operator clearly. Headset offers a complete concentration on the call for such a workplace. The Bluetooth headset can be connected to multiple devices that can simultaneously be used to connect to an enterprise network whilst also accepting media from connected mobile phones and tablets. Moreover, in military, headsets ensure clear, crisp communication for the most demanding environments and critical operations. Headsets are designed to withstand the rigors of the military aircraft cockpit, while providing maximum comfort, clear communications to ensure the safety of military aviators. Further, the adoption of rugged, specially designed headsets for specific aircraft and other military applications  will foster the demand for business headset market.

Scope of the Global Business Headsets Market

The study categorizes the business headsets market based on type and application area at the regional and global levels.

By Type Outlook (Sales, USD Billion, 2019-2033)

  • USB Series Corded Headset
  • USB Series Bluetooth Headsets
  • DECT Headsets
  • Others

By Application Outlook (Sales, USD Billion, 2019-2033)

  • Financial
  • Retail
  • Others

By Region Outlook (Sales, USD Billion, 2019-2033)

  • North America
    • US
    • Canada
    • Mexico
  • Europe
    • Germany
    • Italy
    • France
    • UK
    • Spain
    • Poland
    • Russia
    • The Netherlands
    • Norway
    • Czech Republic
    • Rest of Europe
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Indonesia
    • Malaysia
    • Thailand
    • Singapore
    • Australia & New Zealand
    • Rest of Asia Pacific
  • South America
    • Brazil
    • Argentina
    • Colombia
    • Rest of South America
  • The Middle East & Africa
    • Saudi Arabia
    • UAE
    • South Africa
    • Northern Africa
    • Rest of MEA

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USB Series Bluetooth Headsets segment accounts for the largest market share by type

Based on the type, the market is bifurcated into USB series corded headset, USB series Bluetooth headsets, DECT headsets and others. The USB series Bluetooth headsets segment is expected to dominate the market share in 2022 in the global business headsets market. With convenient small ear bud headsets that are entirely cordless and enable hands-free responding and conversing on the phone, Bluetooth headset technology makes mobile phones more useful. In truth, Bluetooth wireless technology has made a lot of electrical components wireless and is significantly more useful and practical than infrared. Bluetooth technology is cheap for companies to implement, which results in lower costs for the consumer on Bluetooth products and especially Bluetooth mobile phone headsets. Due to these reasons this segment accounts the largest market share over the forecast period.

Asia Pacific is projected to account for the highest market share by Region

Based on the regions, the global business headsets market has been segmented across North America, Europe, Asia-Pacific, Middle East & Africa, and South America. Asia Pacific is projected to account for the highest market share in 2022. The adoption of professional headsets is being fueled by the region's quickly expanding events business, which is being fueled by a growth in sponsors, expanded reach among young people, and a surge in young people's propensity for entrepreneurship. Furthermore, the region's increasing need for business process outsourcing has significantly increased demand for professional headsets. India now controls the regional market for business process outsourcing. The BPO market in India is developed and takes care of a wide range of main and secondary (non-core) business functions. It involves, among other things, call centers for customers, the creation of IT systems, IT infrastructure, and technical support. The need for a professional headset market grows as a result of the growth in interactions via audio and video conferencing in these duties.

Key Market Players in the Global Business Headsets Market

The business headsets market is extremely cutthroat, and significant competitors in the sector are using strategies including product launches, partnerships, acquisitions, agreements, and growth to enhance their market positions. Most sector businesses focus on increasing their operations worldwide and cultivating long-lasting partnerships.

Major key players in the global business headsets market are:

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Recent Development

  • In October 2021, Bang & Olufsen and Cisco had announced the Bang & Olufsen Cisco 980, a luxury business headset that pairs Bang & Olufsen’s unique combination of timeless design, unrivaled craftsmanship and powerful sound with Cisco’s integrated meeting controls, Adaptive Active Noise Cancellation, and frictionless IT management capabilities to ensure long-lasting, secure communications.

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