Global Business Process Outsourcing Market Analysis
The global Business Process Outsourcing market was valued at US$ 194.68 Bn. in 2023 and is projected to reach US$ 314.46 Bn. by 2029, growing at a CAGR of 7.09% during the forecast period.
Market Overview
A comprehensive market study on the global Business Process Outsourcing Market industry was conducted through extensive primary and secondary research. This secondary research complemented existing data, segmented the market, evaluated the total market size, and projected the market size and growth rate.
Market Scope
Maximize Market Research gathers data from various sources to provide a detailed regional perspective. Country-level analyses are based on insights from regional stakeholders, tax laws and policies, consumer behavior, and macroeconomic statistics.
Market Drivers and Restraints
The report details the major drivers and restraints influencing the Business Process Outsourcing market.
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Segmentation
The market has been segmented based on various criteria to provide detailed insights.
by Service
Voice Processing
Telemarketing Services
Customer Care Services
by Outsourcing Type
Offsource
Nearshore
Onshore
by Application
Sales & Marketing
Procurement & Supply Chain
Facilities & Administrations
Customer Care
Training
by Organization Size
Large Enterprises
SMEs
by Ownership
Captive
Third-Party
by End User
BFSI
IT & Telecom
Healthcare
Manufacturing
Retail & E-Commerce
Government & Defense
Transportation & Logistics
Travel & Hospitality
Education
Energy & Utilities
Others
Key Players
The report includes profiles of key players in the Business Process Outsourcing market.
1. ADP, LLC. (New Jersey)
2. Conduent Inc., (New Jersey)
3. Accenture PLC. (Ireland)
4. WNS Global Services Ltd. (India)
5. Capgemini (France)
6. Infosys BPM Limited (India)
7. IBM Corporation (New York)
8. Tata Consultancy Services Limited (TCS) (India)
9. TTEC Holdings, Inc., (Colorado)
10.Conneqt Business Solution Limited (India)
11.HCL Technologies (India)
12.Wipro Ltd. (India)
13.Amdocs (Missouri)
14.NCR Corporation (Georgia)
15.Sodexo (France)
16.Genpact (India)
17.Concentrix (California)
18.Teleperformance (France)
19.Plaxonic Technologies (India)
20.EXL Service (New York)
21.Skyes (Florida)
22.OctopusTech Solutions (India)
23.Aegis Limited (India)
24.CBRE Group, Inc. (Texas)
25.Anderson Group BPO Inc. (Philippines)
26.Automatic Infotech (India)
27.Avaloq (Switzerland)
28.Nihon (Japan)
29.Nomura Research Institute, Ltd. (Japan)
30.NTT Data (India)
31.ValueNotes Strategic Intelligence Pvt. Ltd. (India)
32.Oracle (Texas)
33.TriNet Group, Inc. (California)
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Regional Analysis
The country-level analysis identifies high-growth categories, countries with the largest market share, and those with significant development potential. The report covers regions including:
- North America (USA, Canada)
- South America
- Asia Pacific (China, Japan, India, Korea)
- Europe (Germany, UK, France, Italy)
- Other regions
COVID-19 Impact Analysis
The report includes an analysis of the impact of COVID-19 on the global Business Process Outsourcing market.
Key Questions Answered
- Which product segment had the largest share in the Business Process Outsourcing market in 2020?
- What is the projected competitive landscape of the Business Process Outsourcing market during the forecast period (2021-2027)?
- What are the key factors driving the growth of the Business Process Outsourcing market?
- Which region held the maximum share of the Business Process Outsourcing market in 2020?
- What will be the CAGR of the global Business Process Outsourcing market during the forecast period (2021-2027)?
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