Air Premia Cancellation Policy

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Understanding Air Premia cancellation policy is critical for any passenger.  Whether your plans have changed or the airline has made a change, knowing your rights regarding refunds and cancellations is critical.

 The 24-hour window is the most essential rule of Air Premia's cancelation policy.  If you cancel your flight within 24 hours of booking, you will receive a full refund with no penalty, regardless of fare class.  This is a common and valuable policy that provides a safety net for sudden changes of mind.

 

After the first 24 hours, the Air Premia refund policy becomes more complicated and dependent on the fare you purchased.  Air Premia provides both refundable and nonrefundable tickets.  For non-refundable fares, you will typically not receive a refund for voluntary cancellation.  However, if you have a refundable ticket, you may be eligible for a partial or full refund, subject to cancellation fees.  The airline also permits you to cancel your flight up to one hour before the scheduled departure time, albeit the penalties may be higher the closer you get to the flight.

 

In the event that Air Premia is responsible for a cancellation due to operational issues or other reasons, you are entitled to a full refund, with no penalties.  This assures you are not financially penalized for a disruption beyond your control.  For any cancellation and refund requests, please use the "Manage My Booking" link on the Air Premia website or contact customer service directly.

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