Passengers with disabilities can find flight journeys challenging and might need special assistance. However, United Airlines passengers can travel comfortably because the airline has introduced a special wheelchair policy for them.

Under this policy, after purchasing the airline ticket, passengers can inform the airline that they will need wheelchair assistance while traveling. To learn more about UA wheelchair service, passengers can read this guide to the end.

All About The United Airlines Wheelchair Assistance Services

United Airlines provides wheelchair assistance for travelers facing mobility challenges due to conditions like injury, obesity, or other physical limitations. The type of wheelchair provided is based on the passenger’s specific needs, and the airline offers a variety of solutions to ensure a comfortable and stress-free travel experience.

1 – Manual Wheelchair

Manual wheelchair service is available for passengers who have difficulty walking long distances or climbing stairs. United Airlines has trained staff members who assist travelers with these chairs. The manual wheelchairs are lightweight and easy to maneuver, making them perfect for use in crowded terminals and airport facilities.

 2 – Electric Wheelchair Assistance

For travelers needing greater support, United offers electric wheelchair services. These models provide enhanced comfort and safety, featuring footrests, armrests, and adjustable seating to accommodate various physical needs.

3- Airport Assistance

Passengers get full assistance under the UA wheelchair service from arriving at the airport till they depart. Either they are boarding the flight or going through the security check. United Airlines wheelchair service can also assist passengers with keeping their medical equipment or medication.

How To Request For UA Wheelchair Service?

There are multiple ways of requesting wheelchair assistance on United Airlines. Hence, passengers will not have to worry because United Airlines offers on-the-ground and in-flight wheelchair support. 

Read the section below to learn more about methods of requesting assistance:

1- Request Wheelchair Assistance Via Official Website

Passengers can follow the below mentioned swift and convenient way to request wheelchair assistance on a United Airlines flight through the website:

• Visit the official website of United Airlines on your preferred web browser and navigate to the “My Trips” option.

• Fill up your reservation details in the designated fields and tap the “Find” button.

• Once the reservation details have been displayed, navigate to the “Edit” option next to the passenger's name for whom you want to request wheelchair service.

• After that, click on the “Special Assistance” button and select the “Wheelchair Service” option.

• Select your wheelchair according to your preference, such as whether you need an electric one or a manual wheelchair.

• Follow the on screen instructions and review your request before submitting it.

• After completing the process, wait for the confirmation email to arrive on your registered email ID.

2- Requesting Wheelchair Service On Call

Passengers who want direct assistance can request for UA wheelchair service on call. Follow the steps below to request a wheelchair:

• Call the official customer support helpline at 1-800-864-8331 or dial +1-855-879-1056 to talk with the consolidation desk for wheelchair assistance.

• Follow the IVR’s instructions and choose the option to talk with the customer support representative.

• After getting connected to the representative, explain about your situation and tell them that you want a wheelchair assistance and give them your justification.

• After reviewing all the information, they will book a wheelchair assistance for you.

• You will get an email on your registered email ID with United Airlines.

Wrapping Up! 

Passengers who want wheelchair service while travelling with United Airlines can request it through the United Airlines wheelchair service policy. However, if a passenger wants to learn more about the wheelchair policy or other policies like United 24 hour cancellation policy, they can call the customer support at 1-800-864-8331 or dial +1-855-879-1056 to talk with a travel expert.