Field service management (FSM) has traditionally been a complex, resource-intensive function requiring seamless coordination between technicians, dispatchers, and customers. Managing service requests, scheduling, troubleshooting, and ensuring timely resolutions have always been major challenges. However, AI in field service management is transforming how organizations handle these processes,...
Introduction: The Data-Driven AI Revolution
Artificial intelligence (AI) is no longer a futuristic concept—it’s here, transforming industries, automating tasks, and driving innovation at an unprecedented pace. But here’s the catch: AI is only as good as the data it’s built on. Without high-quality, accessible, and well-managed data, even the most advanced AI systems can...
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