Health Insurance Market Use of Mobile Apps for Member Engagement

The global Health Insurance Market was valued at the USD 2.3 Trillion in 2023, and is further projected to register substantial growth of the USD 4.7 Trillion by 2033, with a 7.5% CAGR.
In 2025, the Health Insurance Market is undergoing a digital transformation driven by smart technologies and consumer expectations. Insurers are rapidly adopting AI-powered platforms to automate claims processing, identify fraud, and streamline underwriting. More than 65% of providers now offer app-based access to policies, claims tracking, and virtual consultations. Digital-first health plans are gaining popularity, especially among millennials and Gen Z, who value convenience and transparency. Preventive care is now incentivized, with insurers offering rewards for healthy behaviors tracked through wearables.
The market is also witnessing strong cross-industry collaborations between tech companies and payers to build seamless health-finance ecosystems. These innovations are not just about improving cost-efficiency—they’re transforming the insurance experience into a personalized, data-informed partnership that promotes wellness and early intervention.
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Key Takeaways
- Based on provider type, the market is dominated by public provider type segment.
- Based on demographic types, senior citizens dominated the global health insurance market in 2023.
- Based on coverage type, a laudable market shares of 75.9% is withheld by life term insurance segment.
- Based on level of coverage type, silver segment overshadows the market occupying a valuable market share of 69.5%.
- Based on health insurance plan, preferred provider organization marks its presence as a major leader.
- Based on end use, individual segment occupied an impressive market portion of 59.4% in the year 2023.
Key Market Segments
By Provider Type
- Public
- Private
By Demographic type
- Minor
- Adult
- Senior
By Coverage type
- Life insurance
- Term insurance
By Level of Coverage type
- Bronze
- Silver
- Gold
- Platinum
By Health insurance plan
- Point of service
- Preferred provider organization
- Exclusive provider organization
- Health maintenance organization
By End User
- Individuals
- Corporate
- Adults
Emerging Trends
- AI-integrated claims and fraud detection systems.
- Mobile-first insurance platforms with self-service options.
- Behavioral-based premium discounts using wearables.
- Payer–tech collaborations creating new product models.
Use Cases
- A user submits a claim via app and receives approval in minutes.
- AI identifies duplicate claims and flags them for review.
- A fitness tracker earns a policyholder a 10% renewal discount.
- Tech startup partners with insurer to offer bundled wellness plans.
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