I am really pleased with the assistance I received at the Breeze Airways Santa Ana Office. I was concerned that I might have to cancel my ticket because my vacation plans abruptly changed. Kind and thorough explanations of all the alternatives were provided by the office staff. They assisted me in receiving a credit for my upcoming flight. Everything was done with care and professionalism. They truly paid attention, so I didn't feel like just another consumer. I will keep flying with Breeze and am grateful for their assistance. The assistance provided to passengers at the Santa Ana office is very excellent.