How to Buy an Electric Bicycle Online: A Complete Beginner’s Guide

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Electric bicycles, or e-bikes, are becoming a popular transportation solution for commuters, fitness enthusiasts, and eco-conscious riders alike. Their ability to combine pedal power with electric assistance makes them perfect for a wide range of uses—from city commuting and leisure rides to errands and weekend adventures.

With dozens of models and brands available, many people are now choosing to buy electric bicycles online for convenience, wider selection, and better pricing. However, if you’ve never bought a bike online before, the process can feel overwhelming.

In this article, we’ll walk you through how to buy an electric bicycle online—step-by-step. Whether you're shopping for your first e-bike or looking to upgrade, this guide will help you make a confident, informed purchase.


1. Understand What Type of E-Bike You Need

Before clicking "Buy Now," take a moment to consider how and where you’ll be using your electric bike. The type of e-bike you choose will depend on your riding needs:

  • City/Commuter E-Bikes: Designed for paved roads, daily commuting, and errands. Often feature a comfortable upright seating position, racks, and fenders.

  • Folding E-Bikes: Great for compact storage, travel, or mixed-mode commuting (e.g., train + bike).

  • Mountain E-Bikes (e-MTBs): Built for off-road trails and rugged terrain, with suspension and wide tires.

  • Hybrid E-Bikes: Combine road and mountain bike features for versatile riding.

  • Cargo E-Bikes: Ideal for carrying children or heavy loads, with extended frames and storage racks.

Think about your terrain, daily mileage, storage space, and whether you need to carry gear or passengers.


2. Set a Budget

Electric bikes range widely in price—from €800 to over €4,000, depending on features, battery size, motor quality, and brand.

Typical price categories:

  • Entry-level: €800–€1,500 (basic components, short-range batteries)

  • Mid-range: €1,500–€2,500 (better motors, longer range, comfort features)

  • Premium: €2,500+ (high-end components, sleek design, smart features)

Don’t forget to account for accessories (helmet, lock, lights, racks) and potential shipping or assembly fees.


3. Choose a Reputable Online Retailer or Brand

Buying an e-bike online means you’re not seeing it in person first—so trust matters. Look for:

  • Well-reviewed brands or retailers with a strong online presence

  • Detailed product pages with specifications, photos, and videos

  • Verified customer reviews

  • Clear warranty and return policies

  • Responsive customer service via email or phone

Brands like Lacros, Rad Power Bikes, Cube, Cowboy, or VanMoof are examples of direct-to-consumer brands offering online sales with local support.


4. Understand Key E-Bike Features

Knowing what features matter will help you compare options when browsing online. Here are the essentials:

Battery

  • Capacity is measured in watt-hours (Wh). More Wh = longer range.

  • 300–400Wh: up to 50 km

  • 500–700Wh: 70–120 km

  • 800Wh+: 120+ km

Motor

  • Location: Hub motor (rear/front wheel) or mid-drive (near pedals).

  • Mid-drive motors are more efficient and better for hills.

  • Power: Measured in watts (250W is standard in Europe).

Pedal Assist & Throttle

  • Pedal-assist systems boost your pedaling at different levels (1–5).

  • Some e-bikes also include a throttle, letting you ride without pedaling (check local regulations).

Frame & Design

  • Step-through frames are easier to mount.

  • Suspension adds comfort on rough roads.

  • Foldability for tight storage or transport.

Gears & Brakes

  • Shimano or SRAM gears = smooth shifting.

  • Hydraulic disc brakes offer strong, consistent braking in all weather.


5. Check Measurements and Fit

One challenge of buying online is not being able to try the bike. That’s why it’s important to:

  • Check the frame size guide (usually provided by the brand)

  • Compare standover height and handlebar reach

  • Look for adjustable parts (seat, handlebars)

  • If you’re unsure, contact customer support for size recommendations

Some brands even offer virtual fitting tools or in-person pickup options.


6. Read Reviews and Watch Video Demos

Customer reviews and YouTube videos are invaluable when buying online. They can reveal real-world experiences, pros and cons, and ease-of-use insights.

Look for reviews that mention:

  • Battery life and charging time

  • Comfort and handling

  • Assembly process

  • Support and warranty service

This helps confirm that the e-bike performs as advertised.


7. Compare Delivery, Assembly & Return Policies

Before placing your order, make sure you understand:

  • Shipping times and fees

  • Whether the bike arrives fully or partially assembled

  • What tools are needed for final setup

  • Return policy and restocking fees if it doesn’t fit

Some online shops offer white-glove delivery or pickup at local partners, making setup easier.


8. Check the Warranty and Support

You’re making a significant investment, so choose a brand that stands by its product.

Look for:

  • 2-year+ warranty on frame, motor, and battery

  • Easy access to replacement parts

  • Local repair partners or self-service instructions

  • Contact options for post-purchase support

Reliable brands will clearly state their warranty coverage on the product page.


9. Order and Prepare for Delivery

Once you've made your choice:

  • Double-check your specifications, size, and color

  • Add accessories if needed (bike lock, pump, lights, rack)

  • Track your delivery and prepare a space for setup

  • Charge the battery fully before your first ride

Most online-purchased e-bikes arrive 95% assembled. You may just need to attach the pedals, adjust the handlebars, and inflate the tires.


10. Test and Enjoy Your Ride

Once your bike is ready:

  • Take a short test ride in a safe, quiet area

  • Adjust seat and handlebar height for comfort

  • Practice using pedal assist levels and brakes

  • Learn how to remove/charge the battery

  • Register your bike (if the brand offers theft protection)

Don’t forget your helmet—and enjoy the freedom of electric-assisted cycling!


Final Thoughts: Buying an Electric Bike Online Is Easier Than Ever

Today’s e-bike brands make it easier than ever to shop online. With detailed product pages, transparent warranties, and responsive support, buying an electric bicycle online offers convenience, better value, and more options than traditional in-store shopping.

As long as you choose a reputable seller, understand your riding needs, and compare the key features, buying online can be just as rewarding—if not more—than visiting a physical store.

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