Speech Analytics Market Report Overview

The report delineates the historical growth trends spanning the past, present, and ongoing phases within the Speech Analytics Market. It expounds on vital metrics including the Compound Annual Growth Rate (CAGR), market size, forecasts, revenue shares, and pricing trends. The research identifies challenges unique to the industry, uncovers opportunities, and highlights technological advancements, all of which can guide Speech Analytics market players in devising strategic plans for amplified revenue and growth. The market research encapsulates both current and burgeoning trends that wield an impact on market evolution, spanning local, regional, and global domains.

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Speech Analytics Market Values

Speech Analytics Market was valued at US$ 2.30 Bn in 2022 and is expected to reached at US$ 8.84 Bn in 2029. Speech Analytics Market size is expected to grow at a CAGR of 21.2% through the forecast period.

Speech Analytics Market Report Scope and Research Methodology

The report offers an intricate examination of both global and regional Speech Analytics market dimensions, encompassing market size and shares. It provides a comprehensive Speech Analytics market overview, encompassing definition, structure, as well as measures for preventative and pre-planned management. The report emphasizes factors influencing the Speech Analytics market, ranging from gross margin, costs, and market share to capacity utilization and supply dynamics. Furthermore, it assists in forecasting the future potential of the Speech Analytics Market across upcoming years.

Market Motivators:

The Business Process Outsourcing (BPO) industry's growing demand for speech analytics solutions, the growing importance of real-time speech analytics, and the emphasis on improving customer satisfaction are some of the reasons that will propel the expansion of the speech analytics market. Speech technology, which is incorporated into phone banking, enables banks to facilitate gratifying customer engagements and natural, human-like discussions.

Speech Analytics Market Segmentation

by Application

1. Customer Experience Management
2. Call monitoring and summarization
3. Agent performance monitoring
4. Sales and marketing management
5. Risk and compliance management
6. Sentiment analysis
7. Other Applications

The Customer Experience Management segment is anticipated to have the highest compound annual growth rate (CAGR) over the projected period, based on applications. Contact centres now connect and communicate much more effectively thanks to these apps, which has improved business performance. Speech analytics solutions have the power to completely change a business by giving them several techniques to guarantee that every client interaction is secure and of consistently high quality. The speech engine provides inputs by identifying and comprehending conversations.

by Deployment Mode

1. Cloud
2. On-premises

by Organization Size

1. Large enterprises
2. Small and medium-sized enterprises (SMEs)

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Speech Analytics Market Key Players

1. Verint Systems
2. Avaya
3. Calabrio
4. CallMiner
5. Clarabridge
6. Almawave
7. Voci Technologies
8. Zoom International
9. NICE Systems
10. Genesys
11. HPE
12. Tatwa Technologies
13. Uniphore Software Systems
14. Micro Focus
15. Avaya
16. Google
17. AWS
18. Vonage
19. OpenText
20. Calabrio
21. Eleveo
22. Almawave

Table of content for the Speech Analytics Market includes: 

Part 01: Executive Summary

Part 02: Scope of the Speech Analytics Market Report

Part 03: Global Speech Analytics Market Landscape

Part 04: Global Speech Analytics Market Sizing

Part 05: Global Speech Analytics Market Segmentation by Type

Part 06: Five Forces Analysis

Part 07: Customer Landscape

Part 08: Geographic Landscape

Part 09: Decision Framework

Part 10: Drivers and Challenges

Part 11: Market Trends

Part 12: Vendor Landscape

Part 13: Vendor Analysis

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Speech Analytics Market Regional Insights

Geographically, the report is segmented into several key countries, with market size, growth rate and import and export of Speech Analytics market. In the regional and country sections, a detailed analysis of the factors influencing the Speech Analytics market growth and changes in market regulation that impact current and future market trends are also discussed.

Key Questions answered in the Speech Analytics Market Report are:

  • What is Speech Analytics?
  • What was the Speech Analytics market size in 2022?
  • What is the expected Speech Analytics market size by the end of the forecast period?
  • Which segment has the largest Speech Analytics market share?
  • What is the competitive scenario of the Speech Analytics market?
  • Who are the Speech Analytics key players in the industry?
  • What are the main factors driving the growth of the Speech Analytics market?
  • Which region held the maximum Speech Analytics market share in 2022?
  • Which regional Speech Analytics market is expected to grow at a high rate during the forecast period?
  • What is the CAGR of the Speech Analytics market during the forecast period?
  • Who are the major players in the Speech Analytics market?

Key Offerings:

  • A detailed Market Overview
  • Market Share, Size & Forecast by Revenue | 2023−2029
  • Market Dynamics – Growth Drivers, Restraints, Investment Opportunities, and Key Trends
  • Market Segmentation – A detailed analysis by segments and sub-segments
  • Regional Insights
  • Competitive Landscape – Top Key Vendors and Other Prominent Vendors

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