In-person help with account management is available at the Air New Zealand Mexico Office if you are a frequent traveler with the airline's Airpoints program. The office staff is available to assist with everything from building and using points to managing status upgrades. Additionally, they provide tips on how to get the most out of your membership by utilizing partner hotels, airlines, and other entities. The Air New Zealand Mexico Office guarantees that loyalty members receive the best service possible, whether they are experiencing difficulties accessing their accounts or would like to learn about new offers.