Norton is a popular cybersecurity provider offering antivirus and online protection solutions. However, if you no longer need the service or wish to switch to another provider, you may want to cancel your Norton subscription and request a refund. Fortunately, Norton provides a straightforward cancellation and refund process, but understanding the steps involved can help ensure a smooth experience.

This guide will walk you through the cancellation process and explain how to request a refund from Norton.

Things to Know Before Cancelling

Before you proceed with canceling your Norton subscription, keep the following points in mind:

• Eligibility for Refund: Norton offers a 60-day money-back guarantee for annual subscriptions. Monthly subscriptions may not be eligible for a refund.

• Auto-Renewal Status: If your subscription is on auto-renewal, you will need to turn it off before requesting a refund.

• Active Subscription: If your subscription has expired or is nearing renewal, act quickly to avoid being charged again.

Steps to Cancel Norton Subscription

Follow these steps to cancel your Norton subscription:

1. Log into Your Norton Account

• Visit the Norton website and click on Sign In.

• Enter your email address and password associated with your Norton account.

2. Navigate to Subscription Settings

• Once logged in, go to the My Subscriptions tab.

• Here, you’ll find a list of active Norton subscriptions.

3. Turn Off Auto-Renewal

• Locate the subscription you want to cancel.

• Click on Manage Subscription and select Cancel Subscription.

• Confirm the cancellation when prompted.

After turning off auto-renewal, Norton will stop charging you at the end of the billing cycle. However, if you want an immediate refund, follow the next steps.

How to Request a Refund from Norton

If you are eligible for a refund, follow these steps to request one:

1. Contact Norton Customer Support

• Visit Norton’s Customer Support page.

• Select Contact Us and choose the Live Chat or Call Support option.

2. Provide Subscription Details

• Explain that you would like to cancel your subscription and request a refund.

• Provide your account details, order number, and reason for cancellation.

3. Confirm Refund Processing

• If your request is approved, the support team will process your refund.

• Refunds typically take 5-7 business days to reflect in your account.

Alternative Methods to Cancel Norton Subscription

If you subscribed through a third-party service such as Google Play, Apple App Store, or Amazon, follow these steps:

For Google Play

• Open Google Play Store.

• Go to Subscriptions and select Norton.

• Tap Cancel Subscription.

For Apple App Store

• Open Settings on your iPhone/iPad.

• Tap your Apple ID and go to Subscriptions.

• Select Norton and cancel the subscription.

For Amazon

• Go to Amazon Subscriptions.

• Locate Norton and choose Cancel Subscription.

What Happens After Cancellation?

• Your Norton services will remain active until the end of the billing cycle.

• If you received a refund, your access will be terminated immediately.

• You will no longer receive automatic renewals or future charges.

Conclusion

Canceling a Norton subscription and getting a refund is a simple process if you follow the right steps. Make sure you check your refund eligibility, disable auto-renewal, and contact Norton support if needed. Whether you subscribed through Norton directly or a third-party platform, following this guide will help you successfully cancel your subscription and obtain a refund hassle-free.